Knowing and Knowing Well
S5 · Chapter 3 · MC 451 Research Methods in Mass Media
Nearly 700,000 people
Facebook and Cornell, published June 2014
- For one week in January 2012, Facebook manipulated users’ News Feeds
- Some saw fewer positive posts from friends. Others saw fewer negative posts.
- Researchers then measured what those users posted themselves
- It worked: less positive input produced slightly more negative output
- Published in PNAS as evidence of massive-scale emotional contagion
The reaction
- Nearly 700,000 people were enrolled with no informed consent
- No one was told. No one could decline.
- Facebook argued its terms of service authorized “research”
- Researchers argued the effect was tiny and the knowledge valuable
- PNAS appended an editorial expression of concern, an unusual step
Tuskegee, 1932 to 1972
- The U.S. Public Health Service studied untreated syphilis in 399 Black men
- The men were told they were receiving free treatment for “bad blood”
- Penicillin became standard in the 1940s. The researchers withheld it.
- 28 died directly of syphilis, 100 of complications, 40 wives were infected, 19 children were born with congenital syphilis
- Federally funded, peer-reviewed, and unchallenged for forty years
Milgram and Humphreys
- Milgram, 1961: participants believed they were delivering painful shocks because an authority figure told them to. Most complied.
- The findings were foundational. The distress was severe and sometimes lasting.
- Humphreys, 1970: recorded license plates at public restrooms, traced home addresses through police records, visited in disguise as a health surveyor
- Exposure would have destroyed marriages and careers
The common thread
- Every one of these researchers believed the work served a greater good
- Every one produced participants who were harmed, deceived, or exploited
- Good intentions are not sufficient protection
- Researchers need external accountability and formal principles
- Tuskegee’s exposure in 1972 produced the framework we use today
Your turn
- Facebook says the terms of service covered it. Is that consent?
- If the effect really was tiny, does that change your answer?
- Where is the line between a company’s A/B test and a psychology experiment?
Two minutes with a neighbor, then we compare.
Belmont: respect for persons
National Commission, 1979
- People are autonomous agents capable of making their own decisions
- Informed consent: understand the research, the risks, and the right to withdraw without penalty
- Protection of vulnerable populations: children, prisoners, people with cognitive impairments, whose voluntary consent is compromised
- Public social media complicates this, and we come back to it
Belmont: beneficence and justice
- Beneficence, do no harm: no physical, psychological, social, or economic injury to participants
- And maximize the benefit-to-risk ratio: the knowledge must justify the risk
- Justice: benefits and burdens distributed fairly across groups
- Tuskegee violated justice directly: all risk on a marginalized population, the knowledge accruing to everyone else
Institutional review
- An IRB reviews a study before data collection: risk minimization, equitable selection, consent, privacy and confidentiality
- Exempt: minimal risk, in categories federal regulation names. Most content analysis of public material qualifies.
- Expedited: no more than minimal risk but not exempt. Many surveys and interview studies with adults.
- Full board: more than minimal risk, vulnerable populations, or deception
- The IRB makes the determination, not you. You submit. The board decides.
The Twitch data through Belmont
- Collected from Twitch’s public IRC interface and public API
- No IP addresses, no emails, no user IDs, no payment data, no whispers
- Usernames are present but pseudonymous: chosen handles, not legal names
- Respect: the case rests on public broadcast, not on consent
- Beneficence: minimal risk. Justice: no group bears disproportionate burden
Most IRBs classify this as exempt.
Public does not mean fair game
- AoIR has long argued that public accessibility is not automatic permission (Markham & Buchanan, 2012)
- So: do not aggregate in ways that re-identify individual users
- Do not republish entire chat logs verbatim
- Do not amplify messages whose senders expected obscurity more than broadcast
- The cleanness of this dataset is a starting point, not a license
Three contrast cases
Same research question, different data, different determination:
- Twitch whispers. Private messages, reasonable expectation of privacy. Expedited or full review.
- A private Discord server, same people. Closed membership, stronger privacy expectation. Expedited or full.
- An internal moderation log with platform flags on named users. Risk of harm to identified individuals. Full board likely.
Consent gets complicated
- Deception is sometimes justified, and always paired with mandatory debriefing plus the option to withdraw your data
- Passive consent, the terms-of-service move, is generally insufficient. Ethicists prefer active consent: an affirmative act.
- Secondary analysis of someone else’s data raises whether the original consent covered your use. Generally acceptable when de-identified.
- This last one is where research ethics is still actively evolving
Honest reporting is an ethical obligation
- Fabrication: inventing data. Falsification: manipulating results. Both are fraud and both are career-ending.
- Selective reporting: running many analyses, publishing only the ones that worked. This distorts the literature.
- HARKing: Hypothesizing After the Results are Known, then writing as though you predicted it. A postdiction carries none of a prediction’s weight.
- “Our results suggest” quietly becomes “our results demonstrate.” Watch for it.
Before next time
- Read Chapter 4, Intelligence Gathering, before Thursday
- Thursday we have a librarian visiting to run database searching with us. Bring a laptop and a topic you are curious about.
- Bring one thing you want to be able to find in the literature
- CITI Ethics Certification is coming. Start it early, it takes real hours.
- Journal entry on Chapter 3 closes the week