Knowing and Knowing Well

S5 · Chapter 3 · MC 451 Research Methods in Mass Media

Dr. Alex Leith

Nearly 700,000 people

Facebook and Cornell, published June 2014

  • For one week in January 2012, Facebook manipulated users’ News Feeds
  • Some saw fewer positive posts from friends. Others saw fewer negative posts.
  • Researchers then measured what those users posted themselves
  • It worked: less positive input produced slightly more negative output
  • Published in PNAS as evidence of massive-scale emotional contagion

The reaction

  • Nearly 700,000 people were enrolled with no informed consent
  • No one was told. No one could decline.
  • Facebook argued its terms of service authorized “research”
  • Researchers argued the effect was tiny and the knowledge valuable
  • PNAS appended an editorial expression of concern, an unusual step

Ethics is a disposition, not a form

  • It is tempting to treat ethics as a training module between you and the data
  • It shapes how you think about your relationship to the people you study
  • It governs how honestly you report what you find
  • The protections exist because researchers caused real harm, systematically
  • Reasonable people still disagree about the Facebook study. That is the point.

Tuskegee, 1932 to 1972

  • The U.S. Public Health Service studied untreated syphilis in 399 Black men
  • The men were told they were receiving free treatment for “bad blood”
  • Penicillin became standard in the 1940s. The researchers withheld it.
  • 28 died directly of syphilis, 100 of complications, 40 wives were infected, 19 children were born with congenital syphilis
  • Federally funded, peer-reviewed, and unchallenged for forty years

Milgram and Humphreys

  • Milgram, 1961: participants believed they were delivering painful shocks because an authority figure told them to. Most complied.
  • The findings were foundational. The distress was severe and sometimes lasting.
  • Humphreys, 1970: recorded license plates at public restrooms, traced home addresses through police records, visited in disguise as a health surveyor
  • Exposure would have destroyed marriages and careers

The common thread

  • Every one of these researchers believed the work served a greater good
  • Every one produced participants who were harmed, deceived, or exploited
  • Good intentions are not sufficient protection
  • Researchers need external accountability and formal principles
  • Tuskegee’s exposure in 1972 produced the framework we use today

Your turn

  • Facebook says the terms of service covered it. Is that consent?
  • If the effect really was tiny, does that change your answer?
  • Where is the line between a company’s A/B test and a psychology experiment?

Two minutes with a neighbor, then we compare.

Belmont: respect for persons

National Commission, 1979

  • People are autonomous agents capable of making their own decisions
  • Informed consent: understand the research, the risks, and the right to withdraw without penalty
  • Protection of vulnerable populations: children, prisoners, people with cognitive impairments, whose voluntary consent is compromised
  • Public social media complicates this, and we come back to it

Belmont: beneficence and justice

  • Beneficence, do no harm: no physical, psychological, social, or economic injury to participants
  • And maximize the benefit-to-risk ratio: the knowledge must justify the risk
  • Justice: benefits and burdens distributed fairly across groups
  • Tuskegee violated justice directly: all risk on a marginalized population, the knowledge accruing to everyone else

Institutional review

  • An IRB reviews a study before data collection: risk minimization, equitable selection, consent, privacy and confidentiality
  • Exempt: minimal risk, in categories federal regulation names. Most content analysis of public material qualifies.
  • Expedited: no more than minimal risk but not exempt. Many surveys and interview studies with adults.
  • Full board: more than minimal risk, vulnerable populations, or deception
  • The IRB makes the determination, not you. You submit. The board decides.

The Twitch data through Belmont

  • Collected from Twitch’s public IRC interface and public API
  • No IP addresses, no emails, no user IDs, no payment data, no whispers
  • Usernames are present but pseudonymous: chosen handles, not legal names
  • Respect: the case rests on public broadcast, not on consent
  • Beneficence: minimal risk. Justice: no group bears disproportionate burden

Most IRBs classify this as exempt.

Public does not mean fair game

  • AoIR has long argued that public accessibility is not automatic permission (Markham & Buchanan, 2012)
  • So: do not aggregate in ways that re-identify individual users
  • Do not republish entire chat logs verbatim
  • Do not amplify messages whose senders expected obscurity more than broadcast
  • The cleanness of this dataset is a starting point, not a license

Three contrast cases

Same research question, different data, different determination:

  • Twitch whispers. Private messages, reasonable expectation of privacy. Expedited or full review.
  • A private Discord server, same people. Closed membership, stronger privacy expectation. Expedited or full.
  • An internal moderation log with platform flags on named users. Risk of harm to identified individuals. Full board likely.

Honest reporting is an ethical obligation

  • Fabrication: inventing data. Falsification: manipulating results. Both are fraud and both are career-ending.
  • Selective reporting: running many analyses, publishing only the ones that worked. This distorts the literature.
  • HARKing: Hypothesizing After the Results are Known, then writing as though you predicted it. A postdiction carries none of a prediction’s weight.
  • “Our results suggest” quietly becomes “our results demonstrate.” Watch for it.

Before next time

  • Read Chapter 4, Intelligence Gathering, before Thursday
  • Thursday we have a librarian visiting to run database searching with us. Bring a laptop and a topic you are curious about.
  • Bring one thing you want to be able to find in the literature
  • CITI Ethics Certification is coming. Start it early, it takes real hours.
  • Journal entry on Chapter 3 closes the week