S16 · Chapter 8 · MC 451 Research Methods in Mass Media
Dr. Alex Leith
What we are building today
Studio session
By the end of class you have a draft codebook with three variables, in a file, saved
Not notes about codebooks. The document itself.
It becomes the Codebook and Qual Memo assignment, and later the methods section of your White Paper
Every number in your results traces back to a rule you write in the next 75 minutes
Open your field notes and your edge-case log now
The codebook is the instrument
A codebook is the complete set of instructions for coding your data
It is not paperwork assembled afterward to satisfy a methods requirement
Think of it as source code: it specifies every operation and handles every conditional
Two processors, here two human coders, running the same program on the same input produce the same output
Neuendorf (2017) calls it the heart of a content analysis. Its clarity is the single strongest predictor of whether coders agree.
Five parts
Unit of analysis: what exactly one coded case is
Variables and categories: what you measure, and the values each can take
Decision rules: what to do with cases that do not sort themselves
Examples: two or three prototypical cases per category
Special cases: recurring complications, usually thin in a first draft
Two rules that govern every variable
Categories must be exhaustive: every case can be coded, which is what an “unclassifiable” or “other” catch-all guarantees
Categories must be mutually exclusive: every case fits exactly one
If a message can honestly go in two categories, the categories overlap, and overlap destroys reliability
The fix: sharper definitions, or a decision rule that assigns precedence
If more than roughly one case in ten lands in the catch-all, the scheme is incomplete
Step 1: write your unit of analysis
Do this first, right now, in one sentence.
“Code the chat” is not a unit of analysis
This is: “The unit of analysis is a single chat message, defined as one row of the chat_log table: one sender, one message string, one timestamp”
If the unit is vague, every count you later report is vague
Add the independence clause: each unit coded on its own, except where a decision rule says otherwise
Your turn
Read your unit of analysis to a neighbor. Can they point at exactly one thing in the data?
If your unit is a stream or an hour rather than a message, how many cases will you have?
Is that enough cases to compare two groups?
Three minutes. Fix the sentence before you write a single variable.
Step 2: definitions, side by side
For each variable, write both, in this order:
Conceptual definition: what the variable is meant to capture, in the abstract
Operational definition: exactly what a coder does to assign a value
Then Level: nominal, ordinal, interval, or ratio
Then the categories, each with a one-line description
Aim for three variables. Three is the floor for a workable study.
Model codebook, variable 1
Message target.Conceptual: the intended addressee of the message. Operational: after reading the message, the coder assigns one category. Categories:directed at streamer (at-mention of the streamer’s channel name, or second-person address responding to the streamer); directed at another viewer (at-mention of a non-streamer account, or a reply to a specific prior message); broadcast to the room (reaction or comment with no specific addressee); unclassifiable. Level: nominal.
Model codebook, variables 2 and 3
Message length.Conceptual: the verbal extent of the message. Operational: count of characters in the message string, including spaces and emote tokens. Derived, computed rather than judged. Level: ratio.
Contains emote.Conceptual: whether the message uses Twitch’s emote vocabulary. Operational: yes if the message contains at least one token from the project’s emote list, no otherwise. Level: nominal.
Two manifest measures, one latent. That mix is deliberate.
Step 3: the five decision rules
From the model codebook:
Rule 1, precedence: at-mentions the streamer and performs for the room, code directed at streamer. Explicit address wins.
Rule 2, emote-only: code broadcast to the room unless it contains an at-mention
Rule 3, copypasta: code by its content like any other message. Being copypasta is not itself a category.
Rule 4, non-English: code target if the addressee is determinable from at-mentions or structure, otherwise unclassifiable
Rule 5, bots: known bot accounts coded unclassifiable, noted for possible exclusion
Write your own rules now
Open the edge-case log. Every entry becomes a rule.
Format each one: the ambiguous case, then the single action a coder takes
A rule that says “use your judgment” is not a rule
Start with the three cases you starred as most likely to split two coders
Aim for four to six rules. If you have none, your log was too thin, and coding will find that out expensively.
Step 4: examples and special cases
For each category, write two or three prototypical cases
Invented examples are fine for now; real messages from your observation are better
Examples do double duty: a reference for good coding, and training material for a second coder
The special cases section stays thin today. It fills in when you pilot the codebook.
Leave the heading in the file, empty, so you remember to come back to it
Deriving the manifest variables
Message length and emote presence are computed, not judged:
Take the chat data, add a character count for every message, then report the average length and how many messages there were. Derived variables need an operational definition too, and this is it in executable form.
Common problems in the room today
Categories that overlap: if you hesitate between two, they are not mutually exclusive yet
A latent variable with no observable criteria: you wrote a concept, not a recipe
Six variables: cut to three. Each one is a reliability check and a results paragraph.
A catch-all doing all the work: if you expect a third of cases unclassifiable, the scheme is wrong
Rules that restate the category: a rule resolves a conflict, it does not repeat a definition
Checkpoint
You should now have a file containing:
One unambiguous unit of analysis
Three variables, each with a conceptual definition, an operational definition, a level, and categories
Categories that are exhaustive and mutually exclusive
Four to six decision rules, each traceable to something you actually observed
Two or three examples per category, and an empty special-cases heading
Before next time
Finish and commit the codebook file tonight, while today’s decisions are still in your head
Hand it to someone who was not in this room, with no walk-through, and ask them to code ten messages
Note every place they hesitated. Those are missing decision rules.
Codebook and Qual Memo is the assignment this draft becomes. The memo explains why you chose these variables.
Next we open the dataset in R and confirm the data you designed around is the data you actually have